Cancel & refund
Changed your mind? You have 14 days, and we'll refund you in full. No questions asked, no forms to fight with.
The short version
Email support@toffeelinks.app within 14 days of your purchase and say you want to cancel. That's it. Any clear statement will do — you don't have to use the form below, and you don't have to give a reason.
We refund the full amount to your original payment method via Stripe, within 14 days of being told. Your Supporter Access ends when the refund is processed — your account and anything you saved stay put.
Your right to cancel
If you are a consumer in the UK or the EU, you have the right to cancel this purchase within 14 days without giving any reason. The cancellation period expires 14 days from the day the contract was concluded — that is, the day you paid.
We do not ask you to give this right up. Your access begins immediately, and many sites use that fact to ask you to waive your right to cancel at checkout. We don't. You get the product straight away and you keep the full 14 days.
To exercise the right, tell us — by a clear statement — that you have decided to cancel. An email to support@toffeelinks.app is enough. You may use the model form below, but it is not obligatory. To meet the deadline, it is enough that you send your message before the 14-day period expires.
Effects of cancellation. We will reimburse all payments received from you, without undue delay and no later than 14 days from the day we are informed of your decision. We will use the same means of payment you used, and you will not incur any fees as a result of the reimbursement.
Model cancellation form
Complete and return this form only if you wish to withdraw from the contract. You are not required to use it — a plain email works just as well.
To Toffee Links LLC, 651 SE 48th Ave, Portland, OR 97215, USA — support@toffeelinks.app:
I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: Toffee Links Supporter Access,
Ordered on: ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s): (only if this form is on paper)
Date: ______________________
After the 14 days
The 14-day window is the no-questions-asked one. Separately, and for as long as you hold Supporter Access, you keep your statutory rights if the service is faulty, not as described, or not supplied with reasonable care and skill (Consumer Rights Act 2015). Nothing on this page or in our Terms takes those away. If something isn't right, email support@toffeelinks.app and we'll sort it out.